Terms of Use

Hello and welcome to Loio!

These Terms of Use (“Terms, “Terms of Use”) were created to govern the access, visit and use of the service offered through the Loio Microsoft Word add-in service (“Service”, “Loio”) and the Site available at https://loio.com/. The Loio Service is provided by and You are contacting with:

Loio Inc.

The company organized under the laws of State Delaware, USA, and operating under the laws of USA: 100 Duffy Ave Ste 510, Hicksville, NY 11801-3636 (hereinafter “We”, “Our”, “Us”).

This Terms of Use regulates relations between You, as the User of the Service, and Us during Your use of the Service or visit to Our Site, please read carefully to be informed duly, because Terms:

• Outline Your legal rights on Loio
• Explain the rights You give to Us when You use Loio
• Describe the rules everyone needs to follow when using Loio

By accessing or using the Site and Service, You confirm that You are at least 18 years old and You are legally able to enter into these Terms of Use, and that You have read, understood and agree to be bound by Terms.

Please remember this Terms of Use is a legally binding agreement between Us. If You do not understand Terms or do not agree to be bound by or cannot comply with Terms or the Privacy policy referenced herein, You must leave the Site and You are not authorized to access or use any part of the Service. Please firstly contact Us via email below, so We may resolve this issue.

If You have any questions related to Your use of Our Service, please contact Us: email: [email protected] or use Livechat on Our Site.

1. Definitions.

“Individual person” shall mean a member of Solo Account for using Loio Service individually.

“Solo Account” shall mean an online Loio account for using Loio Service by an individual person which is created after the registration procedure and closed for public access.

“Organization” shall mean a legal entity, company, association, private entrepreneur or individual who are using Loio Service with a Team Account.

“Team Account” shall mean an online Loio account for using Loio Service within the Team Plan which allows an Organization to add team members to their account.

“Team Member” ” shall mean a user of Team Account and, depending on permission level, can have a different role such as owner, admin, member, etc.

“Loio Service” Loio is a SaaS for lawyers, paralegals, and everyone who proofreads and reviews legal documents. Currently, Loio Service exists as an add-in for Microsoft Word only, which is available for downloading https://www.microsoft.com/en-us/store/apps/windows. It helps users by scanning the open document, highlighting key details, pinpointing mistakes, and suggesting improvements to contract structure, content, and formatting.

“Microsoft Store” shall mean the online store website https://www.microsoft.com/en-us/store/apps/windows where Loio Service is available for downloading.

“Personal Data” shall mean the certain information that identifies You as a specific individual or can be used to contact or identify You.

“Microsoft Word Add-in” shall mean development options on Microsoft Word. You can use add-in commands to extend the MS Word user interface and its functionality.

“Trial period” shall mean the period when You may use Loio Service free of charge.

“Content” shall mean various files, documents, and the other content, including but not limited to agreements, contracts, attachments, other legal documents and files that You can submit, store, and send in Loio Service.

“Paid Subscription” shall mean payment terms subject to the Subscription Fees granted to You as stated in Article 3 hereof.

“Subscription Fees” shall mean the amount of money payable by You to Us, according to Your Paid Subscription.

“Subscription Term” ” shall mean paid period of time during which You have access to Loio Service.

“Website, Site” shall mean Our website at https://loio.com.

“Demo” shall mean a visual presentation of Loio software.

All definitions in this Terms of Use in singular shall apply to such words when used in plural where the context permits so and vice versa, and all references to gender shall include both genders and the neuter.

2. Introduction

Loio is a SaaS for lawyers, paralegals, and everyone who drafts and reviews legal documents. It helps users with scanning the open document, highlighting key details, pinpointing mistakes, and suggesting improvements to contract structure, content, and formatting. Currently, Loio Service exists as an add-in for Microsoft Word only. To start using Our Service, You need firstly to install Loio as Your Microsoft Word add-in. Loio can be downloaded from Microsoft Store website: https://www.microsoft.com/en-us/store/apps/windows.

If You want to download Loio, You may visit Our Site, where You will be forwarded directly to Microsoft Store, or just search Loio Yourself directly in Microsoft Store using the search field, and then download it.

3. Demo

In order to see the Loio software capabilities, You can request the Demo presentation via the following link on the Site: https://loio.com/.

4. Registration

Before You start using Our Service, You need to pass the registration procedure on the Site and download Loio from the Microsoft Store website: https://www.microsoft.com/en-us/store/apps/windows.

You can create Your Solo or Team Account on Loio Site or use registration with the social networking service, such as Facebook, LinkedIn, Microsoft and Google. In order to complete Your registration on Loio Site, we need You to verify Your email address by following the instructions that are sent to Your email address.

In order to complete the registration procedure, We will ask You to agree with Our Terms of Use and Privacy Policy. If You do not agree (or cannot comply) with this Terms of Use and Privacy Policy, then You may not use Our Service.

Your Solo or Team Account gives You access to the Service and functionality that We may establish and maintain from time to time and in Our sole discretion.

During the registration We will ask You to provide Us with Your Personal Data by filling the information in a special registration form.

We care about Your data which is why we use a minimum amount of information about You to create Your Solo or Team Account. To learn more about the collection, storage and transfer of Your Personal Data, please read Our Privacy Policy.

Loio is a web application packed in a simple Microsoft Word add-in form. At this point, Loio cannot operate as a stand-alone application, as it can only be installed on top of already installed Microsoft Word. To start using Our Service, You need firstly to install Loio as Your Microsoft Word add-in.

Once You create a Solo or Team Account on the Site, You will see the options on how to download Loio. From the Site, You will be forwarded directly to the Microsoft Store where You may download Loio. Also, You Yourself can search Loio directly in Microsoft Store, using the search field and then downloading it. You will need to have a Microsoft account in order to download Loio.

You are solely responsible for all activities in connection with access to the Service and/or the Site, and for the security of Your computer systems and passwords, and in no event shall We be liable for any loss or damages related to such an activity. Any activity on Your Solo or Team Account will be deemed to be authorized by You, whether You have authorized that activity or not.

5. Accounts and Permissions

Solo Account

Solo Account exists within the Solo Plan allowing Individual person to use Loio Service personally. Solo Account can be created by Individual person for personal use only of Loio Service. Solo Account will be created by default if You register via Sign In registration form on Our Site. Whenever You would like to change to Team Account, You need to upgrade Your Subscription Plan to Team Plan.

Team Account

Team Account exists within the Team Plan allowing Organization to use Loio Service by adding other Team Members. During the registration process via Sign In form Solo Account will be created by default. Whenever You would like to change to Team Account, You need to upgrade Your Subscription Plan to Team Plan. You can register for Team Account directly by choosing the Team Plan on Pricing page.

Team Members can hold different roles such as owner, admin, member and other depending on the granted permission level. The Team Account can be created only by owner of the Team Account. The Team Member holding the owner’s permission can invite or remove other Team Members to the Team Account. The Team Member holding admin’s permission can invite or remove members of the Team Account.

The Team Member holding owner’s permission will automatically be designated as the admin. However, the Team Member holding owner’s permission can designate the a Admin’s role to another person(s). The Team Member with owner’s permission is tied to the email address of the person who launched the Team Account. The owner’s status cannot be revoked.

The Team Members holding owner’s or admin’s permission can change the permission level of other Team Members. Each invitation to the Team Account is subject to approval by the Team Member. The Team Member will have his/her own account login completely separate from the owner and admin and will have permission to access and use Loio Service.

Once the Team Member is removed from the Team Account, the Team Member will be deleted from the Team Account permanently.

6. Fees, payment, and trial period

Billing

In order to start using Loio, You need to purchase a Paid Subscription directly from Loio Site by paying a Subscription Fee in advance when choosing Solo Plan or Team Plan on a monthly or yearly basis. The amounts of Subscription Fees and information about Paid Subscription are stipulated on Our Site and can be found at https://loio.com/pricing.

Free Trial Period

Loio offers a free trial period (“Trial”). Only once You can use Loio Service during Trial period free of charge. You are not required to enter payment information but Your Trial will expire at the end of the Trial period. After the expiration date, access to Loio will be given only when you purchase a Paid Subscription. You can learn more about the Paid Subscription on the Pricing page on our website: https://loio.com/pricing.

Loio will send the notification on Your email notifying You about the free Trial period expiration. If You decide to purchase a Paid Subscription, Your free Trial period will be changed to Your upgraded Paid Subscription (depends on the Subscription plan You choose).

If You do not change Your Trial to Paid Subscription, You will not be able to use Loio Service anymore.

Loio provides the following Paid Subscription Plans:

Solo Plan

Loio’s Solo Plan is intended for personal use of Loio Service. You may upgrade to Team Plan any time provided that You have the owner right.

Team plan

Loio’s Team Plan is providing access to the Team Members of Organization. Each seat in the Team Plan costs the fixed amount and allows to invite one member to the Team Account.

Below Plans can be paid on monthly or yearly basis Subscriptions:

Monthly subscription

Loio’s monthly subscription provides month-to-month access, with monthly charges being made on each renewal day (the same day of the month that You originally signed up for the plan). Monthly plans automatically renew every month.

Annual subscription

Loio’s annual plans provide year-to-year access and substantial savings over the month-to-month plan. Annual charges will be made on each renewal date (the same date of the year that You originally signed up for the plan). Annual plans automatically renew every year thereafter.

Renewal; Cancellation policy

Once You submit a request for cancellation of any of the Paid Subscriptions, no additional charges will be made from Our side. However, no refunds (prorated or otherwise) are provided upon cancellation. In the interest of fairness to all of Our users, no exceptions will be made.

If You cancel before an upcoming renewal day, You will have access to Your account through the end of the then-current month (for monthly plan) or the end of the then-current year (for the annual plan).

The cancellation will take effect on the day after the last day of the current Subscription Term. Once You submit a request for cancellation, no additional charges will be made.

You may change Your Paid Subscription in Your account by upgrading Your Paid Subscription.

If Your Paid Subscription has not been purchased for the Trial Period, Your payment for Loio will be automatically renewed at the end of the applicable subscription period, unless You cancel Your Paid Subscription before the end of the then-current Subscription Term in Your Solo or Team Account. We will inform You on each time we renew Your Subscription Term via the notice on Your email.

Price changes

Loio may change the price for Paid Subscriptions, including recurring subscription fees, the free Trial Period (for periods not yet paid). Price changes will take effect at the start of the next subscription period following the date of the price change. Loio will notify You of each change of the price by email. Subject to applicable law, You accept the new price by continuing to use the Loio Service after the price change takes effect. If You do not agree with the price change, You have the right to reject the change by canceling Your Paid Subscription, prior to the price change going into effect.

Payment methods

You may pay for Loio Service on the Site using a credit card or wire transfer using the subscription fees to Our bank account (to use wire transfer, please contact Us). In this case, We will provide You with the invoice containing valid, up-to-date and complete banking details as well as Your order details upon Your request.

After each successful payment We will send You the receipt of the payment to Your email.

You acknowledge that all Your payments are processed by the special payment processing service (Stripe) and other payment providers, that are responsible for all the issues regarding Your money transfer, and in no case shall We be liable for any of Your money transaction processing. Before making payment, We recommend You to review carefully Stripe’s Terms of use.

All amounts and subscription fees stated or referred to in this Terms shall be payable in United States dollar (USD). All fees paid by You for Loio Service including subscription fees are non-cancellable and non-refundable.

If You have any questions related to Your use of Our Service, please contact Us: email: [email protected] or use Livechat powered by Intercom.

Failed charges; Suspension

If Your credit card on file is closed or the account information is changed, or if, for any reason, a charge is rejected, You should immediately update Your account or submit a new payment account as appropriate. If You are unable to update Your credit card account with the appropriate information, then Loio will be unavailable for You. You will be able to use Loio only after successful payment.

7. License

In course of Our Service use, We grant You a limited license to access and make personal use of Our Service and Site and/or viewing the content published on Our Service and Site. Any unauthorized use of this Site as described above terminates the license granted by Us.

You are not allowed to copy, modify, distribute, sell, or lease any part of Our Service, nor may You reverse engineer or attempt to extract the source code of that software, unless laws prohibit these restrictions, or You have Our written permission to do so.

During Your use of Our Service, when You submit, store and send Your Content, You give/grant Us (Our representatives, agents, employers, employees, service providers) a worldwide, non-exclusive, royalty-free, perpetual, irrevocable license to use, host, store, create derivative works and reproduce such Content.

If You provide Us (in a direct mail, email and/or otherwise) with any feedback, suggestions, improvements, enhancements, recommendations and/or feature requests related to the Service (“Your Feedback”), then You further grant Us a worldwide, perpetual, irrevocable, royalty-free license to use, reproduce, perform, display, distribute, adapt, modify, re-format, create derivative works of, and otherwise commercially or non-commercially exploit in any manner it deems appropriate, any and all Your Feedback, and to sublicense the foregoing rights. Loio will treat any such Feedback You provide to Us as non-confidential and non-proprietary. You represent and warrant that You have all the rights necessary to submit the Feedback.

While using Our Service and uploading Your Content, You give Us Your consent to store and use Your Content for Our internal purpose in order to improve Loio Service.

All intellectual rights to the Content upload by You for Our Service belong to You. The rights that You grant by this license are for the limited purpose of operating and improving Our Service, and to develop new ones. This license shall survive termination or suspension of this Terms notwithstanding the reason of such termination or suspension.

8. Intellectual Property Rights

You acknowledge and agree that all rights in and to Our Service and Site, Content published on this Service and Site, including but not limited to the functionality of all information, software, text, displays, images, video and audio, design, selection, and arrangement, visual interface, digital downloads, text materials, graphics, logos and all other elements of the Service and Site are and shall remain Our sole property.

The Terms permit You to use Our Service and Site for Your personal use only.

In the course of Our Service use, You agree to allow Us to use and display Your organization’s logo on our Site, in other promotional materials and for issuing press releases, presentations, video presentations or other marketing materials stating that You are a client/customer of Ours on promotional purposes.

As well, You can list Us as Your counterparty on Your website and/or in Your advertising materials and display Our logo for these purposes. But in any case, You agree that any use of Our logo by You shall be subject to Our previous written approval.

Your trademarks and all worldwide Intellectual Property Rights therein, are Your exclusive property. Our trademarks and all worldwide Intellectual Property Rights therein, are Our exclusive property.

9. Restrictions

You shall use the Service and Site in full compliance with the Terms of this Terms of Use. As a condition of Your use of the Service, You will not use the Service or Site for any purpose that is unlawful or prohibited by this Terms of Use. You may not use the Service or Site in any manner that could damage, disable, overburden, or impair Our Company, Service or Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available through the Service or Site.

10. Disclaimer of Warranty

Please note that Our Company as well as the Service is not a law firm and does not provide legal advice. Our Company, including its service providers, employees and agents does not offer any legal advice, recommendations, opinions, representation, referrals, or counseling. Under no circumstances shall the information be posted on or through the information be treated as professional legal advice or substitute for professional legal advice, or a solicitation to provide legal advice by the Company.

We do not draw or provide legal conclusions, legal advice, opinions or recommendations as well as We do not provide legal conclusions about legitimacy of Your agreement, documents, files etc.

We and Our licensees, vendors, agents and affiliates will not be responsible for loss of profit, revenues or data, financial losses or indirect, special, consequential, exemplary or punitive damages.

This Service is provided “as is”, with all faults, and We express no representations or warranties, of any kind related to this Service or content published on this Service or Site.

We do not make any statements or give any warranties about the results obtained by using Service and Site, the specific function of the Service or its reliability, availability, accuracy or ability to meet Your needs. We do not warrant that access to the Service or Site will be uninterrupted or error-free, or that defects in the Service or Site will be corrected.

11. Data Collection and Privacy Policy

Your privacy matters to us. You can learn how we handle Your information when You use Our Service by reading our Privacy Policy. We encourage You to give the Privacy Policy a careful look because, by using Our Service, You agree that Loio can collect, use, and share Your information consistent with that policy.

12. Safety

We try hard to keep Our Service a safe place for all users. However, the safety of Our Service also depends on Your behavior and security measures. Except as expressly specified in this Terms, You shall not:

(i) modify, and/or make derivative works of, disassemble, reverse compile and/or reverse engineer any part of the Service or Site;

(ii) license, transfer, sell, rent, lease, distribute, assign, host, sublicense and/or otherwise commercially exploit the Services, in whole or in part;

(iii) frame and/or utilize framing techniques to enclose any trademark, logo, and/or other portion of the Service or Site (including images, text, page layout, and/or form);

(iv) use any manual and/or automated software, devices and/or other processes (including but not limited to spiders, robots, scrapers, crawlers, avatars, data mining tools or the like) to “scrape” and/or download data from any pages contained in the Service or Site;

(v) use and/or access the Services in order to build a similar and/or competitive website, product, and/or service;

(vi) copy, reproduce, distribute, republish, download, display, post and/or transmit any part of the Service in any form and/or by any means;

(vii) run any form of autoresponder and/or “spam” on the Service;

(viii) use the Service for any unlawful purpose and/or to violate any federal, state, international law, code of conduct and/or other guidelines which may be applicable to the Service provided;

(ix) access, store, distribute or transmit any viruses, malware, or other harmful material during the course of Your use of the Service or Site; and/or

You acknowledge and agree that any unauthorized use of the Service or Site terminates the rights granted by Us pursuant to the Terms.

We also care about Your safety while using our Service. So, we do not use Our Service in a way that would distract You from obeying any safety laws.

13. Personal data of users in Team Accounts

If We process any Personal Data of Your Team Members in Team Account, when performing Our obligation under this Terms of Use, You will act as a data controller and We will act as the data processors and in any such case:

(i) You acknowledge and agree that You have taken the consent of Your Team Members to collect, store, process and transfer their Personal Data. We will process the Personal Data of Your Team Members on Your behalf, only according to Your instructions and on the specified purposes;

(ii) You shall ensure that You are entitled to transfer the relevant Personal Data to Us so that We may lawfully use and process the Personal Data in accordance with this Terms of Use;

(iii) You shall ensure that the relevant Team Members have been informed of, and have given their consent to such use, processing, and transfer as required by all applicable data protection legislation;

(iv) We shall process the Personal Data only in accordance with the terms of this Terms of Use and any lawful instructions reasonably given by You from time to time and GDPR.

To learn more about the collection, storage and transfer of the Personal Data, please read Our Privacy Policy.

14. Limitation of liability

In no event the Company shall nor any of its officers, directors, employees and contractors shall be held liable for anything arising out of or in any way connected with Your use of this Service or Site whether such liability is under contract. The Company, including its officers, directors, employees and contractors shall not be held liable for any indirect, consequential or special liability arising out of or in any way related to Your use of this Service or Site.

15. Indemnification

You shall indemnify, release and hold harmlessly the Company and its parents, subsidiaries, affiliates, licensors and suppliers, and each of their respective officers, directors, employees and agents, from and against any loss, liability (including settlements, judgments, fines and penalties) and costs (including reasonable attorney fees, court costs and other litigation expenses) related to any claim or demand made by any third party due to or arising out of Your access to the Site, use of the Service, violation of this Terms, or infringement of any intellectual property or other right of any person or entity.

16. Third Party Links

Any links on the Service or Site to third party websites are provided for Your convenience only. If You choose to access third party websites or obtain products or services from third parties, You do so entirely at Your own risk, and such access is between You and such third party. We do not warrant or make any representation regarding the legality, accuracy or authenticity of content presented by such websites or any products or services offered by third parties and shall have no liability for any loss or damages arising from the access or use of such websites, products or services.

17. No Use by Minor

The Service is intended only for access and use by adults (at least, 18 years old). By accessing or using any of the Service, You warrant and represent that You are the adult and with the full authority, right, and capacity to enter into this agreement and abide by all of the terms and conditions of the Terms. If You are the minor, You are prohibited from both the access and use of the Service.

18. Applicable Law and Disputes

By using this Service, You agree that the laws of the State of Delaware will govern these Terms of Use, or any dispute of any sort that might come between Us and You.

All disputes related to these Terms of Use shall be resolved by negotiations between Us and You, and We shall make all efforts to resolve the dispute. If We fail to reach consent, the disputes shall be resolved in the Delaware Court of Chancery.

19. Modification of these Terms of Use

We reserve the right to change these Terms of Use from time to time in our sole and absolute discretion. The updates become legally binding after the posting of the renewed Terms on the Site. We will notify You of any changes to the Terms by posting the updated Terms on the Site and/or the Service, and we will revise the “Last Updated” date above.

Any changes to Our operating rules, policies and/or procedures shall be incorporated herein. It is Your responsibility to review the Terms frequently and to remain informed of any changes to them. In case of any significant changes, We may also provide You with additional forms of notice of modifications and/or updates as appropriate under the circumstances including but not limited to sending You an email informing You of the changes and/or by prominently posting notice of the changes on the Site and/or Service. If You do not agree with the changes and/or modifications, You shall not use the Service after the effective date of the changes.

The then-current version of the Terms will supersede all earlier versions. You agree that Your continued use of the Service after such changes have been published will constitute Your acceptance of such revised Terms.

If You have any questions related to Your use of Our Service, please contact Us: email: [email protected], or use Livechat on Our Site.