Thank You for using Loio. This Terms of Service (“Terms”, "Terms of Service") were created to govern the access, visit and use of the Loio services available at the Site https://loio.com
Please read the Terms of Service carefully before You start to use the Loio available on the Site. By accepting or agreeing to the Terms of Service when this option is made available to You, You accept and agree, on behalf of yourself to be bound and abide by these Terms of Service and our Privacy Policy. If You do not want to agree to these Terms of Service or the Privacy Policy, You must not access or use Loio, but please, contact us by email below firstly, so we may resolve this issue.
If You have any questions related to Your use of Loio, please contact us:
email: [email protected]
Loio Inc.
100 Duffy Avenue, Suite 510, Hicksville, NY, 11801, United States of America.
or use “Contact Us” form or Livechat.
“User” shall mean any individual who accesses or uses the Loio Site or any of the Loio Services, whether registered or unregistered, including but not limited to browsing the Site, using available tools, or interacting with Platform features.
“You” shall mean the individual User accessing or using the Loio Site and/or Services
“Account”, “Loio Account” shall mean a personalized user profile created on the Loio Site upon successful registration, which enables the User to access, manage, and use certain Loio Services, including but not limited to document creation, editing, electronic signing, downloading, and subscription management.
"Loio” shall mean an online legal ecosystem that includes current and future services available on the Site https://loio.com
“Loio Site” – shall mean the webpage where Loio Services are listed and available under the following link: https://loio.com/.
“Loio Services”, “Services” shall mean Loio Sign, Loio PDF Editor, Loio Templates, and Loio Guides available on Loio Site
“Personal Data” shall mean the certain information that identifies You as a specific individual or can be used to contact or identify You.
“Loio Content” shall mean any articles, files, documents or other content available on Loio Site.
“Paid Subscription” shall mean payment terms for Loio Services subject to the Subscription Fees.
“Subscription Fees” shall meanthe amount of money payable by You to Us for Loio Services, according to Your Paid Subscription.
“Subscription Term” shall mean the paid period of time during which You have access to Loio Services.
“Subscription plan” shall mean a pricing and service package offered by Loio that provides access to specific features or functionalities of the Loio Services for a defined period (e.g., monthly or annually), subject to payment of applicable fees.
“Trial Subscription” shall mean a time-limited access to Loio Services provided to You at no initial charge, granted upon registration for a Paid Subscription plan and submission of valid payment information.The Trial Subscription allows You to use the features and functionalities included in the selected Subscription Plan during the Trial Period, with the intent of evaluating the Service prior to initiating a paid commitment. Trial Subscriptions are subject to automatic conversion into a Paid Subscription unless cancelled before the end of the Trial Period.
“Trial Period” shall mean the specific duration of time — typically seven (7) calendar days — during which the Trial Subscription remains active.
All definitions in this Terms of Service in the singular shall apply to such words when used in plural where the context permits so and vice versa, and all references to gender shall include both genders and the neuter.
All definitions that are not defined in this Terms of Service but used in capitalized terms shall have the meaning specified in Site Terms and vice versa.
Loio is an online legal ecosystem that maintains and provides access to the following Loio Services:
a. Loio Sign – service that enables You to electronically sign PDF documents and legal templates in a secure and legally compliant manner. The service is designed to facilitate the execution of agreements and other documentation in digital format
b. Loio Templates – service that provides collection of legal templates to users of Loio;
c. Loio Guides – service that gives access to educational and informational articles made available on the Loio Site, which provide practical legal overviews, step-by-step explanations, and general guidance on legal situations. Loio Guides are intended for informational purposes only and are freely accessible to all Users without registration.
d. Loio PDF Editor – service that allows users to interact with PDF documents directly through the platform. The PDF Editor provides standard editing functionalities, including but not limited to:
You can fully interact with Your documents within the Loio. However, downloading or exporting edited documents is only available to You with an active Subscription Term. Without a valid subscription, You may preview and edit Your documents, but You will not be able to download or export them from the Loio.
By using the Loio Services You acknowledge and accept these limitations, and understand that access to document export functions is a paid feature.
Loio and related materials available at the Site are Your own responsibility to determine whether You require assistance from a licensed attorney to analyse the proper use of the Loio. In case You seek any specific legal, business or tax advice, we recommend You to consult with a lawyer. Please be aware that the accuracy, completeness, adequacy or currency of the content on our Sites is not warranted or guaranteed.
Loio does not provide legal advice, opinions or recommendations about Your legal rights, obligations, remedies, selection of templates, defenses, or strategies, or apply the law to the facts of Your particular situation. Loio Site provides users with an access to attorney contacts in their specific jurisdictions and communicate with them. Please note that at no time is an attorney-client relationship created with Loio interactions. We are strongly encourage You to independently verify the qualifications of any attorney You are introduced to through Loio.
Registration
You may access and use certain interactive features of the Loio Services — such as completing document templates, editing files, or applying electronic signatures — without prior registration. However, in order to download, export, or otherwise obtain any document created or modified through the Loio, You are required to register and create a personal Account. Registration is completed by providing a valid email address and creating a password. To activate Your Account, You must confirm Your email address by following the verification link sent to the email provided during registration.
Availability
Loio shall have the right to deny access to and/or use of the Loio Services to anyone at any time and for any reason in its sole and absolute discretion. While we use reasonable efforts to keep the Loio Services on Loio Site accessible, the Loio Services may be unavailable from time to time. You are fully aware and agree that there may be interruptions to the Services due to circumstances both within our control (e.g., maintenance) and outside of our control. You are solely responsible for ensuring that Your access to and/or use of the Services is in compliance with all laws, rules and regulations applicable to You and the right to access and/or use the Services is revoked where Your access to and/or use of the Services is prohibited. The Services are offered only for Your use, and not for the use and/or benefit of any third party.
Fees and Payment
You may interact with the Loio Services including but not limited to editing PDF documents, filling in form fields, completing legal templates, and preparing documents using the available tools. These functionalities are accessible within the Loio interface and are intended to support the drafting and preparation of documents for Your use. However, in order to download, export, or otherwise obtain any document edited, completed, or generated on the Loio, You must create Account and start Trial Period or purchase a valid Subscription Term. Access to document output functionality is strictly limited to Users with an Trial Period or valid Subscription Term. Without such subscription, You may preview and work with documents within the Platform but will not be able to retrieve or export any resulting files.
In order to start using paid Loio Services, You may start Trial Subscription or pay a relevant Subscription Fees in advance or purchase a paid subscription directly from Loio Site. The amounts of fees and/or information about the pricing are stipulated on Loio Site. Loio may change the pricing for Loio Services or any other fees anytime.
You may pay for Loio Services on the Loio Site using a credit card or wire transfer to our bank account (to use wire transfer, please contact us).
You acknowledge that all Your payments are processed by the special payment processing service (Stripe) and other payment providers, that are responsible for all the issues regarding Your money transfer, and in no case shall we be liable for any of Your money transaction processing. Before making payment, we recommend You to review carefully Stripe’s Terms of use.
All amounts and fees stated or referred to in this Terms shall be payable in United States dollar (USD). All fees paid by You for Loio Services including subscription fees are non-cancellable and non-refundable.
Below plans can be paid on monthly or yearly basis Subscriptions:
Monthly subscription. Loio Services’ monthly subscription provides month-to-month access, with monthly charges being made on each renewal day (the same day of the month that You originally signed up for the plan). Monthly plans automatically renew every month.
Annual subscription. Loio Services’ annual plans provide year-to-year access and substantial savings over the month-to-month plan. Annual charges will be made on each renewal date (the same date of the year that You originally signed up for the plan). Annual plans automatically renew every year thereafter.
Trial Period
Loio offers a Trial period as part of its monthly or annual Paid Subscription plans. To activate the Trial period, You are required to provide valid credit card payment details at the time of registration of Your Account. No charges will be made during the Trial period, and the applicable Subscription Fees will only be charged after the Trial period expires, unless You cancel the Trial Subscription before the end of the Trial period. The duration of the Trial period is seven (7) calendar days, unless otherwise specified on the Loio Site. During this time, You will have access to all features included in the selected Subscription plan. You may cancel Your Trial Subscription at any time during the Trial period through Your Account settings. If the Trial Subscription is canceled before the Trial period ends, no charges will be applied, and the Yours access will be downgraded to the free version of the Loio Services upon expiration of the Trial period.
Loio reserves the right to modify, limit, or terminate the trial period offer at any time without prior notice.
Renewal; Cancellation policy
Once You submit a request for cancellation of any of the Paid Subscriptions, no additional charges will be made from our side. However, no refunds (prorated or otherwise) are provided upon cancellation. In the interest of fairness to all of our users, no exceptions will be made.
If You cancel before an upcoming renewal day, You will have access to Your Loio Account through the end of the then-current month (for monthly plan) or the end of the then-current year (for the annual plan).
The cancellation will take effect on the day after the last day of the current Subscription Term. Once You submit a request for cancellation, no additional charges will be made.
After the cancelation of Your subscription plan will take effect, You will be downgraded to free version of Loio Service.
You may change Your Paid Subscription in Your Account by upgrading Your Paid Subscription.
Price changes
Loio Service may change the price for Paid Subscriptions, including recurring subscription fees. Price changes will take effect at the start of the next subscription period following the date of the price change. Loio Service will notify You of each change of the price by email. Subject to applicable law, You accept the new price by continuing to use the Loio Service after the price change takes effect. If You do not agree with the price change, You have the right to reject the change by canceling Your Paid Subscription, prior to the price change going into effect.
Payment methods
You may pay for Loio Service on the Loio Site using a credit card or wire transfer using the subscription fees to Our bank account (to use wire transfer, please contact Us). In this case, we will provide You with the invoice containing valid, up-to-date and complete banking details as well as Your order details upon Your request.
You acknowledge that all Your payments are processed by the special payment processing service (Stripe) and other payment providers, that are responsible for all the issues regarding Your money transfer, and in no case shall We be liable for any of Your money transaction processing. Before making payment, we recommend You to review carefully Stripe’s Terms of use.
All amounts and subscription fees stated or referred to in this Terms shall be payable in United States dollar (USD). All fees paid by You for Loio Service including subscription fees are non-cancellable and non-refundable.
Failed charges; Suspension
If Your credit card on file is closed or the account information is changed, or if, for any reason, a charge is rejected, You should immediately update Your Loio Account or submit a new payment account as appropriate. If You are unable to update Your credit card account with the appropriate information, then You will be automatically downgraded to free version of Loio Service. You will be able to use Paid Subscription plans of Loio Service only after successful payment.
By using Loio, You agree to be bound by our Privacy Policy and Legal notices that may be posted on the Site from time to time. We reserve the right, in our sole discretion, to make changes or modifications to these Terms of Service at any time and for any reason. We will alert You about any changes by updating the “Last updated” date of these Terms of Service, and You waive any right to receive specific notice of each such change. It is Your responsibility to periodically review these Terms of Service to stay informed of updates. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Terms of Service by Your continued use of the Loio after the date such revised Terms of Service are posted.
Intellectual Property Rights
You acknowledge and agree that all rights in and to our Loio and/or Sites, including but not limited to functionality all information, software, text, displays, images, video and audio, and the design, selection, and arrangement, visual interface, digital downloads, text materials, graphics, logos and all other elements of the Loio and/or Sites are and shall remain our sole property.
All Loio Content provided and available on Loio and/or Sites is owned by us. The Loio Content may not be reproduced, transmitted or distributed without the prior written consent of Loio.
The Terms permit You to use Loio Content for Your personal use only.
License
In course of use our Loio we grant You a limited license to access and make personal use of our Loio and/or viewing the Loio Content.
You are not allowed to copy, modify, distribute, sell, or lease any part of Loio, nor may You reverse engineer or attempt to extract the source code of that software, unless laws prohibit these restrictions, or You have our written permission to do so. You are not allowed to use Loio for commercial use. This may be done only with written consent from us.
Loio reserves the right to terminate this license at any time and for any reason. Your failure to comply with these Terms will result in automatic termination of this license, without prior notice, and You must immediately destroy all copies of downloaded materials in Your possession or control. Except for the limited license set forth in these Terms, Loio does not grant You any express or implied rights or licenses under any patents, trademarks, copyrights or other proprietary or intellectual property rights.
Restrictions
You shall use Loio in full compliance with the terms of this Terms of Service. As a condition of Your use of the Loio, You will not use Loio for any purpose that is unlawful or prohibited by this Terms of Service. You may not use Loio in any manner that could damage, disable, overburden, or impair Loio. You may not obtain or attempt to obtain any Loio Content, materials or information through any means not intentionally made available through the Loio.
By using Loio, You agree that:
Any unauthorized use terminates the license granted hereby.
Disclaimer of Warranty
Please note that Loio is not a law firm and does not provide legal advice. Loio, including its service providers, employees and agents does not offer any legal advice, recommendations, opinions, representation, referrals, or counseling.
Under no circumstances shall posted on or through the information be treated as professional legal advice or substitute for professional legal advice, or a solicitation to provide legal advice by the Loio.
We do not draw or provide legal conclusions, provide legal advice, opinions or recommendations. Loio Content and Loio Services are not intended to and does not constitute legal advice and no attorney-client relationship is formed, nor is anything submitted to Loio treated as confidential. The accuracy, completeness, adequacy or currency of the Services is not warranted or guaranteed. Your use of Loio or materials linked from Loio is at your own risk.
We and our licensees, vendors, agent, affiliates will not be responsible for loss of profit, revenues or data, financial losses or indirect, special, consequential, exemplary or punitive damages.
Loio is provided “as is,” with all faults, and we express no representations or warranties, of any kind related to Loio or Loio Services, or Loio Content published on Loio Site.
We do not make any statements or give any warranties about the results obtained by using Loio, the specific function of the Services or its reliability, availability, accuracy or ability to meet Your needs. We do not warrant that Loio Content and Loio is updated on the date of Your use, and that access to the Loio will be uninterrupted or error-free, or that defects in the Loio will be corrected.
United States Digital Millennium Copyright Act Information
You may contact Loio regarding the Loio Content or material which was initiated by or at the direction of a person other than Loio (Our third parties).
If You receive a notice that Loio Content or material You posted to Loio is being blocked or removed due to a copyright infringement allegation, You may send us a counter notice explaining why You believe the blocking or removal is in error.
Please include the following information in Your notification and/or conter notification (accordingly to the U.S Digital Millennium Copyright Act see 17 U.S.C. Section 512) to confirm these requirements:
Limitation of liability
In no event the Loio shall nor any of its officers, directors, employees and contactors shall be held liable for anything arising out of or in any way connected with Your use of Loio whether such liability is under contract. Loio, including its officers, directors, employees and contractors shall not be held liable for any indirect, consequential or special liability arising out of or in any way related to Your use of Loio.
Indemnification
You shall indemnify, release and hold harmless Loio and its parents, subsidiaries, affiliates, licensors and suppliers, and each of their respective officers, directors, employees and agents, from and against any loss, liability (including settlements, judgments, fines and penalties) and costs (including reasonable attorney fees, court costs and other litigation expenses) relating to any claim or demand made by any third party due to or arising out of Your access to the site, use of the Loio, violation of this Terms, or infringement of any intellectual property or other right of any person or entity.
Third Party Links and Advertisement
Loio disclaims all liability for any Third-Party Communications You may receive or any actions You may take or refrain from taking as a result of any Third-Party Communications. Any links on Loio Site to third party websites are provided for Your convenience only. If You choose to access third party websites or obtain products or services from third parties, You do so entirely at Your own risk and such access is between You and such third party. We do not warrant or make any representation regarding the legality, accuracy or authenticity of content presented by such websites or any products or services offered by third parties and shall have no liability for any loss or damages arising from the access or use of such websites, products or services.
Loio may contain advertising and/or sponsorship. Advertisers and sponsors are responsible for ensuring that material submitted for inclusion on Loio is accurate and complies with applicable laws. Loio is not responsible for the illegality or any error, inaccuracy or problem in the advertiser’s or sponsor’s materials.
The inclusion of third-party advertisements does not constitute an endorsement, guarantee, warranty, or recommendation by Loio and we make no representations or warranties about any product or service contained therein.
No Use by Minor
Loio is intended only for access and use by adults. By accessing or using the Loio, You warrant and represent that You are adults and with the full authority, right, and capacity to enter into this agreement and abide by all of the terms and conditions of the Terms. If You are the minor, You are prohibited from both the access and usage of the Loio.
Violations
Please report any violations of the Terms of Service to [email protected]
Modification of these Terms of Service
We reserve the right to change these Terms of Service. We may notify You about such changes in this Terms of Service, through notification on Loio. The updates become legally binding after the posting of the renewed Terms on the Loio.
If You have any questions related to Your use of Loio, please contact Us:
email: [email protected]
or use “Contact Us” form or Livechat.